Publication:

African Charter on the Values and Principles of Public Service and Administration

Some of the objectives of this Charter are to: Promote the principles and values contained herein; Ensure quality and innovative service delivery that meets the requirements of all users; Encourage the efforts of Member States in modernising administration and strengthening capacity for the improvement of public service; Encourage citizens and users of Public services to actively and effectively participate in public administration processes; Promote the moral values inherent in the activities of Public Service Agents with a view to ensuring transparent service delivery; Improve the working conditions of Public Service Agents and ensure the protection of their rights among others.